1.) Will I have access to my property on the day(s) roadwork is being done?
While you may not have access to drive on your street, you will always have access to your property. You will be able to walk the sidewalks - just access to the street itself may be limited. The road will open at the end of each day.
2.) Where should I park my car?
On days that work will be done on your street, you should avoid parking your car in your driveway since you may not be able to access the street. You will not be able to park your car on your street either, so you should park your car on the next street over. You will receive a notice to put in your car that allows for overnight parking or you can register the car on-line through the RVC Police department.
3.) How will I know when work will be done on my block?
You will receive a "Dear Neighbor" letter telling you what will be done on your street - click here to read the letter. During construction you will receive a hand-delivered notice at the beginning of each phase.
4.) Why are there lulls while work is being done?
The main reason for delays is weather. When it rains, work has to be suspended, causing delays going forward. Sometimes there may be a lull between phases, this is typical when one phase is complete and the crew for the next phase is finishing at another location.
5.) What are the hours that work will be done?
7:30am to 5pm
6.) When will I be able to drive on my street?
Your road will be accessible at the end of each work day
7.) Is it safe for my children/pets?
There will be times that it will not be recommended for children to play on the street or in the area where work is being done. Heavy equipment and supplies may be stored on the roadway - children and pets should stay clear and under no circumstances should they climb on them.
8.) Why does it take so long?
When addressing the roads, we don't just fix the surface, we also work on the infrastructure under the roads - replacing pipes, etc. Most times the water work is put out as a separate job prior to the road construction. Water work needs to be completed prior to road construction. These are two separate types of construction that's why seems to be a lull. At times National Grid comes in and performs work that may also seem to prolong the job.
9.) Who do I contact if I have any questions or concerns regarding the roadwork?
Please call the Engineering Department at 516-678-9271.
10.) What is the decision making process in determining which roads will be addressed?
Roads are rated every three years through a Cornell University CAMP-RS program. Roads that receive a lower rating are prioritized accordingly. Where there is a road with a low rating, we do address the surrounding roads as well. For more information, please contact the Engineering department 516-678-9271.
11.) Will water or electricity be turned off while work is being done and if so for how long and how will we be notified?
Typically the water department will hand deliver a notification 24 hours prior to shutting off the water. When your water service is being transferred to the new main, the contractor will knock on your door to advise you that your water will not be available. Typically, the transfer takes 1 to 2 hours. Usually, the only electric that will be affected will be street lighting. This happens when we are tying the new infrastructure into the existing. Lights are typically back on that evening.
12.) A sprinkler head was damaged during roadwork - who is responsible for fixing it?
Per RVC Code, sprinkler heads are not allowed on the strip between the street and sidewalk without special permission. But as a courtesy, the road contractor will repair sprinklers that are damaged. This is typically done after all the roadwork along the curbline is completed and prior to sod placement.