Accounts / Billing

Electric & Water General Information

Electric & Water AccountsQuestions About Your Bill:

  • Billing Office Main:  (516) 678-9323
  • Patricia:  (516) 678-9221
  • Maureen:  (516) 678-9323
  • Bernadine:  (516) 678-9257

Service Emergencies:   (516) 766-5800

Payment Options:

  1. Village Hall cashier window - Cash or Check Only (8:00 AM to 3:00 PM)
  2. Night drop box next to the front door of Village Hall
  3. Mail to PO Box 950, Rockville Centre, NY 11571
  4. Online - Pay your bill online - click here

Electric Service Application:

Applications must be filled out in person at the cashier window in Village Hall.   

  • Residential service:  $200.00 deposit   + $5.43 application fee
  • Commercial service:   Call (516) 678-9323.

Applicants must provide ID and proof of ownership or lease:

ID Required - Acceptable FormsProof of Ownership or Lease - Acceptable Forms
Driver's LicenseCopy of contract of sale or deed
Non-Driver ID CardCopy of lease

    Electric Service Disconnect

    All disconnect requests must be made in writing.  Please submit your account number and a forwarding address.  We disconnect on Mondays, Wednesdays and Fridays.  Contact us via:

    Water Service Application:

    Water accounts must be in the name of the property owner.  If the Electric service at the same location is in the name of the owner then there is no need to fill out a separate Water service application. Water deposits are only necessary for the few properties that are serviced outside the Village.   Please call for information on deposit requirements at (516) 678-9323.   

    Water Service Disconnect:  All Water accounts are transferred from owner to owner.   A Water Closing Adjustment should be done at the time of sale.  Please call the Billing Office for further information at (516) 678-9323.