Accounts / Billing

Electric & Water General Information

Electric & Water AccountsQuestions About Your Bill:

  • Billing Office Main:  (516) 678-9323
  • Pattie:  (516) 678-9323
  • Maureen:  (516) 678-9221
  • Bernadine:  (516) 678-9257

Service Emergencies:   (516) 766-5800

Payment Options:

  1. In-person payments at Village Hall Cashier's Office 8am to 3pm
  2. Night drop box next to the front door of Village Hall - Checks Only
  3. Mail to: Village of Rockville Centre - Billing Dept. - PO Box 950, Rockville Centre, NY 11571
  4. Electric and Water Online Payment and Account Setup
  5. Electric and Water One Time Payment
  6. Payments by phone: call (516) 200-2203
     

Electric Service Application:

Applications can be filled out in person at the billing office window in Village Hall. 

Residential owners: complete an Owner Application (Click here) and email it with ID and Proof of Ownership to utilitybilling@rvcny.us. The $5.43 application fee will be charged to your account.

Residential tenants: complete a Tenant Application (Click here) and return it to Village Hall with a check for $205.43 ($200.00 security deposit & $5.43 application fee) payable to “Village of Rockville Centre”, ID and Proof of Lease.

Commercial Service: call (516) 678-9323.

Applicants must provide ID and proof of ownership or lease:

ID Required - Acceptable FormsProof of Ownership or Lease - Acceptable Forms
Driver's LicenseCopy of contract of sale or deed
Non-Driver ID CardCopy of lease
Passport 

    Electric Service Disconnect

    All disconnect requests must be made in writing.  Please submit your account number and a forwarding address.  We disconnect on Mondays, Wednesdays and Fridays.  Contact us via:


    Water Service Application:

    Water accounts must be in the name of the property owner.  If the Electric service at the same location is in the name of the owner then there is no need to fill out a separate Water service application. Water deposits are only necessary for the few properties that are serviced outside the Village.   Please call for information on deposit requirements at (516) 678-9323.   

    Water Service Disconnect:  All Water accounts are transferred from owner to owner.   A Water Closing Adjustment should be done at the time of sale.  Please call the Billing Office for further information at (516) 678-9323.